Our Privacy Promise to you:
The Africa Centre is a UK registered charity (313510) and is dedicated to providing the African diaspora and all people with an interest in Africa a platform for experiencing events and engaging in discussions on culture, education, business or art. It also offers modern collaborative workspace for creative entrepreneurs and is an ideal venue for socialising and networking.
‘We’ or ‘us’ means the Africa Centre and we are responsible for, and control the processing of, your personal information.
For further information about privacy practices, please write to:
Data Protection Officer
The Africa Centre
66 Great Suffolk Street
Or email: email@example.com
You can also call us on 020 8004 6436
We will always strive to provide a clear, honest and transparent approach regarding how and when we may collect and use your personal data.
We may collect information about you whenever you interact with us directly. For example:
We may also receive information about you when you interact with third parties with whom we work. For example:
When you visit our website, we gather general information which might include which pages you visit most often and which opportunities, events or information is of most interest to you. We may also track which pages you visit when you clink on links in emails from us. We also use “cookies” to help our site run effectively. There are more details below – please see ‘cookies’.
We use this information to personalize the way our website is presented when you visit to make improvements and to ensure we provide the best service and experience for you. Where possible we use anonymous information which does not identify individual visitors to our website.
We may collect other information that is publically available. In order to tailor our communications with you to your background and interests we may collect information about you from publicly available sources or through third party subscription services or service providers.
Personal information we collect may include details such as your name, date of birth, email address, postal address, telephone number and credit/debit card details (if you are making a purchase or donation), as well as information you provide in any communications between us. You will have given us this information whilst making a donation, registering for an event or any of the other ways to interact with us.
We will mainly use this information:
If you do not provide this information, we will not be able to process your donation, sign you up for a particular event or provide goods and services you have requested.
We may also use your personal information:
We want to improve how we talk to you and the information we provide through our website, facilities, products and information. To do this we sometimes carry out an analysis so that we can better understand our supporters, your preferences and needs to provide a better experience for you.
We may carry out targeted fundraising activities based on the analysing of the information that we hold about you. We may also work with third party organisations who provide additional insight, this may include providing wealth screening information or general information about you that is publicly available.
This information can be appended to the information that you have provided which allows us to use our resources more effectively by better understanding the background of our supporters and making appropriate requests based on what may interest them and their capacity to give.
You can of course opt out of this activity at any time. To do this, email ‘firstname.lastname@example.org’ with the subject line ‘Please stop analysis of my data’ or by contacting our Data Protection Officer at the Africa Centre; 66 Great Suffolk Street, London SE1 0BL, or by phone on 020 8004 6436.
In some cases, we will only use your personal information where we have your consent or because we need to use it in order to fulfil a contract with you (for example, because you have requested further information from us on our website).
However, there are other lawful reasons that allow us to process your personal information and one of those is called ‘legitimate interests’. This means that the reason that we are processing information is because there is a legitimate interest for the Africa Centre to process your information to help us to achieve our vision of ensuring that we can continue to provide the African diaspora and all people with an interest in Africa a platform for experiencing events and engage in discussions on culture, education, business or art.
Whenever we process your Personal Information under the ‘legitimate interest’ lawful basis we make sure that we take into account your rights and interests and will not process your personal information if we feel that there is an imbalance.
Some examples of where we have a legitimate interest to process your Personal information are where we contact you about our work via post, use your personal information for data analytics, conducting research to better understand who our supporters are, improving our services, for our legal purposes (for example, dealing with complaints and claims), or for complying with guidance from the Charity Commission.
We will only contact you about our work and how you can support the Africa Centre by phone or text message, if you have agreed for us to contact you in this manner.
However, if you have provided us with your postal address and/or email address, we may send you information about our work and how you can support the Africa Centre by post or email unless you have told us that you would prefer not to hear from us in that way.
You can update your choices or stop us sending you these communications at any time by contacting email@example.com or by clicking the unsubscribe link at the bottom of the relevant communication.
The personal information we collect about you will mainly be used by our staff at the Africa Centre so that they can support you.
We will never sell, swap or share your personal information with organisations so that they can contact you for any marketing activities. Nor do we sell any information about your web browsing activity.
We will only share your data for the following purposes:
We take looking after your information very seriously. We’ve implemented appropriate physical, technical and organisational measures to protect the personal information we have under our control, both on and off-line, from improper access, use, alteration, destruction and loss.
Unfortunately the transmission of information using the internet is not completely secure. Although we do our best to protect your personal information sent to us this way, we cannot guarantee the security of data transmitted to our site.
Our websites may contain links to other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites. Please be aware that advertisers or websites that have links on our site may collect personally identifiable information about you. This privacy statement does not cover the information practices of those websites or advertisers.
Any debit or credit card details which we receive on our website will be passed to our payment processing partner, according to the Payment Card Industry Security Standards.
We only keep it as long as is reasonable and necessary for the relevant activity, which may be to fulfil statutory obligations (for example, the collection of Gift Aid), and in line with our Data Retention Policy.
You have various rights in respect of the personal information we hold about you – these are set out in more detail below. If you wish to exercise any of these rights or make a complaint, you can do so by contacting our Data Protection Officer at the Africa Centre; 66 Great Suffolk Street, London SE1 0BL by email firstname.lastname@example.org and by phone on 020 8004 6436. You can also make a complaint to the data protection supervisory authority, the Information Commissioner’s Office, https://ico.org.uk
Please note, some of these rights only apply in certain circumstances and we may not be able to fulfil every request.
‘Cookie‘ is a name for a small file, usually of letters and numbers, which is downloaded onto your device, like your computer, mobile phone or tablet when you visit a website.
They let websites recognise your device, so that the sites can work more effectively, and also gather information about how you use the site. A cookie, by itself, can’t be used to identify you.
The cookies we use
We use the categorisation set out by the International Chamber of Commerce in their UK Cookie Guide.
We use all four categories of cookies:
No cookies, please
You can opt out of all our cookies (except the strictly necessary ones). Find out how to control and delete cookies in your browser.
But, if you choose to refuse all cookies, our website may not function for you as we would like it to.
We keep our privacy notice under regular review. This privacy notice was last updated on 21st May 2018.
If you have any questions which you feel have not been covered by this Privacy Notice, please do not hesitate to email us or write to:
Data Protection Officer
The Africa Centre
66 Great Suffolk Street
London, SE1 0BL
If you are unhappy with the way in which HMUK uses and processes your personal data you can complain to the Information Commissioners Office (the supervisory authority that enforces data protection regulations in the UK).
The ICO can be contacted on 0303 123 1113 or refer their website at https://ico.org.uk